Articles on communication by Karen Mathieson
- Ask Me Another Indirect questioning for deeper listening
- Compliment Enclosed Handle praise with more grace
- First Aid When Words Collide Coping with a social emergency
- One Word or Two? How to listen as you write
- The Queen's Speech Five ways for women to develop effective speaking habits
Category Archives: Word Crafting
Verbal and Visual
The spirit of Ian Ballantine hovered as I led a breakout session for the 2011 Portland Communicators Conference yesterday. I told those crowding the dimly lit library of the venerable Governor Hotel how the co-founder of Ballantine Books tapped a … Continue reading