Skills Development

Communications Coaching

Professional achievement depends less on what we know than on how well we express our understanding. Skillful use of language as a writer and speaker, matched with an ability for active listening, sets apart the successful manager, business owner or professional service provider.

Through Serendipity Communications, Karen Mathieson offers integrated and flexible coaching for practical development in communications skills. Whether a client is developing a document, preparing a presentation or seeking to improve interpersonal effectiveness, Karen supplies responsive and consistent support for the process.

Humor, honesty, confidentiality and creative approaches drawn from the arts support individual development – while making in-person or telephone coaching sessions with Karen a positive delight.

Group Sessions for Communications Skills-Building

With four generations in the workplace, and a welter of social media, expertise with workplace communications is needed now more than ever. The Serendipity Communications approach to group learning supplies participants with direct, personal experience in the value of speaking, writing, listening and interpersonal skills.

Relying on her broad familiarity with communications issues, Karen Mathieson will design group sessions with content specific to client needs. Mutual trust and team identity, as well as content retention, are enhanced when people practice communications skills together. Group exercises using true-to-life situations produces real-world results in the form of improved accuracy, productivity and customer service.

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